The Reservoir in Central Park

Frequently Asked Questions

 

Are run tours RACES?


Our run tours are not races but rather they’re sightseeing running tours. We run on paths that typical walking tours do not cover and because we are running 5 miles we are seeing much more.




How long are the tours?


Duration for our tours vary depending on the tour, but are generally 90 minutes




How many people are in a typical tour?​


Our tours allow for up to 12 runners. Tours for larger groups are possible through private run tours. Contact us for more info.




How many miles are the tours?


The distance varies depending on the tour, but they are typically between 4 to 6 miles. However, note that we will make multiple stops along the course to view and discuss notable points of interest.




Will there be bathrooms and water stations?


While we will pass some restrooms, water fountains and stores if needed, our tours are conducted from start to finish without breaks. We recommend that you bring a small bottle of water to stay hydrated.




Will there be somewhere to check my bag?


Although your guide will run with a backpack and can store small items for you such as phones or keys, we recommend bringing very little on the tour.




Can I take photos on the tour?


Of course! We will encounter many breathtaking scenes during our tours that beg to be photographed, however, as we will be running, covering 4 to 6 miles, we recommend using a small point and shoot camera or your smart phone.




What type of course will we run on?


Our courses are generally paved asphalt or concrete sidewalks. Note that although most of our tours are within city parks, there may be the need to run on city sidewalks which may mean running past pedestrians and vehicles. Our tours start early in the day so vehicular and pedestrian traffic is usually nominal. Please listen to your guide’s instructions when crossing streets.




What time do tours begin?


Our tours usually start between 7AM & 10AM. Other times may be available through private run tours. Contact us for more info.




What if I’m late for the tour?


Our group tours begin on time. If you are running late you must inform us via email or phone at least 15 minutes prior to the scheduled tour start time. To be fair to the rest of the group your guide will wait no more than 10 minutes passed the scheduled start time. If you still do not end up meeting the group in time your registration can be transferred, within 30 days, to any of our other tours that have space available. However, no refunds will be issued.




What if the weather is bad?


While we run rain or shine, we may cancel the tour if the weather is dangerous such as thunderstorms with lightning, hurricanes, blizzards, or extreme heat or cold. In this case you can transfer your registration, within 30 days, to any of our other tours that have space available or you can receive a full refund.




What is the cancellation policy?


You must submit a cancellation request via phone or email at least 24 hours prior to the scheduled start time for the purchased run tour in order to receive a full refund. If you do not contact us within 24 hours of the scheduled tour to cancel, a refund will not be issued, however, you'll have the option to transfer your registration to another available run tour that would take place within 30 days of the original tour date. If the tour is cancelled due to dangerous weather, you will have the option to receive a full refund or to have your registration transferred to another available tour.




What if something comes up and I need to miss the tour?


Just contact us 24 hours before the scheduled tour and we will either issue a full refund or we will transfer your registration, within 30 days, to any of our other tours that have space available.




How fast will we run?


The running pace for our group tours are at an easy conversation pace. This is about a 10:00 to 10:30 minutes pace per mile which helps to keep everyone together and close enough so that all can hear the guide. We can accommodate faster paces with a custom tour. Contact us for more info.




Do I get a Finisher Medal with my run tour booking?


Yes! There is a different medal for each Run Tour.




Do I get a T-Shirt with my run tour booking?


Although T-Shirts are not given for free with bookings, you can purchase them along with hats, water bottles and Gift Cards at the Run Tour Shop.





Run with Us
Phone: 917-699-8046   
Contact@OnCourseRunTours.com
New York, New York 10012
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